**Shipping and Delivery Policy – Rental Jewellery**
Thank you for choosing our rental jewellery service. To ensure a seamless and enjoyable experience, we have outlined our Shipping and Delivery Policy below.
### Shipping Information:
1. **Processing Time:**
– Orders are processed within 1-2 business days upon successful payment and verification.
– Custom or made-to-order items may require additional processing time, and customers will be notified accordingly.
2. **Shipping Methods:**
– We offer standard and expedited shipping options.
– Standard shipping generally takes [insert estimated time] for delivery.
– Expedited shipping options are available for customers who need their rental jewellery sooner.
3. **Shipping Costs:**
– Shipping costs vary based on the shipping method selected and the destination.
– Customers can view the shipping cost during the checkout process before finalizing their order.
### Delivery Information:
1. **Domestic Delivery:**
– We offer reliable domestic shipping services to ensure your rental jewellery reaches you securely and on time.
2. **International Delivery:**
– International shipping is available for our global customers.
– Customers are responsible for any customs fees, taxes, or duties imposed by their country.
3. **Tracking Information:**
– Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
– You can track your package using the provided tracking information on our website or through the designated courier service.
### Rental Period and Returns:
1. **Rental Period:**
– The rental period begins on the date you receive the jewellery and ends on the return date specified during the checkout process.
– Extensions may be available upon request and are subject to availability.
2. **Return Process:**
– Please use the provided return shipping label to send back the rental jewellery.
– Ensure that the items are securely packaged to prevent damage during transit.
3. **Late Returns:**
– Late returns may be subject to additional charges.
– Please contact our customer service team in case of any unforeseen circumstances causing a delay in the return.
### Lost or Damaged Items:
1. **Lost Items:**
– If an item is lost during the rental period, please notify us immediately.
– Customers will be responsible for the replacement cost of lost items.
2. **Damaged Items:**
– Minor wear and tear are expected and will not incur additional charges.
– Significant damage or loss of items may result in additional charges, and customers will be notified accordingly.
### Contact Information:
For any questions or concerns regarding our Shipping and Delivery Policy, please contact our customer service team at info@jewellesbynaasha.in.
We appreciate your trust in our rental jewellery service and hope you have a delightful experience with our curated collection.
